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Custom Jewelry and Expert Jewelry Repair in Knoxville, Tennessee

Master jeweler Rick Terry and his team are dedicated to crafting the one-of-a-kind jewelry of your dreams, as well as repairing your favorite jewelry — all while achieving the highest levels of craftsmanship and customer satisfaction. To make this possible, we only work with the finest quality gold and gemstones, and all designs and repairs are done in-house, by our Knoxville, Tennessee-based team.

We want to be your Jeweler!

Start Your Custom Design Learn more about our History

Voted Best Jeweler in Knoxville

Over 40 years of experience

Hundreds of five-star reviews.

  • Rick Terry LISTENS. He worked with us to design a marvelous ring. The ring was finished ahead of schedule and looked even better than anticipated. It is simple but stunning! Thanks Rick.

    Kenneth Miller
    March 28, 2026

    Repeat customer and always pleased with Rick and his staff. Great job!

    JHaml
    March 6, 2026

    Recently took my ring in to get repaired. Each person there is super friendly. They fixed and replaced a stone in my ring beautifully. They were up front that it could take some time to fit me in the schedule but they called me back sooner for the repair and it was completed faster than their estimated time. I would definetly recommend this jeweler to anyone!

    Susan Buck
    February 28, 2026

    Purchase pearl earrings and a beautiful design designed ring and Opal fire said it was absolutely sunny. OK can’t wait to buy more.

    James Trimble
    February 21, 2026
  • I’m so happy with the custom ring Rick Terry Jewelry designed for me using the diamond from my aunt’s wedding ring. Emily was so helpful and quickly responded to all my questions. I would definitely recommend them.

    Jenny M
    February 19, 2026

    Very knowledgeable and courteous. Found just what I wanted. Great experience!

    Barbara Swaggerty
    February 13, 2026

    Beautiful jewelry, great options and excellent customer service!

    Keri P
    February 12, 2026

    Rick Terry's jewelry store is a great place. Honest, nice and always does a perfect job! I definitely recommend this company.

    Teresa Coleman
    February 12, 2026
  • So helpful! They are my first pick always.

    Judy Alexander
    February 8, 2026

    Helped promptly by a knowledgeable person who helped me efficiently. Also provided a service on sight that wasn’t expected and with no charge. Thank you!

    Kristin Farrington
    January 23, 2026

    Very good work and professional service on repairs and refurbishing my diamond ring.

    Linda Ewan
    January 13, 2026

    The team at Rick Terry created a custom family signet ring for the Catani family. Working with them was nothing short of incredible. The amount of thought, skill, and care they brought to the table is unmatched. This project will literally live in my family for decades, probably centuries. Couldn’t be happier with the results and with our decision to choose Rick Terry Jewelers.

    Kellen Catani
    January 7, 2026
  • I have used Rick Terry’s professional services for years, including buying and selling pieces of jewelry. I’ve always been pleased and the people who work there are so gracious.

    Marcy Meldahl
    January 5, 2026

    Rick really cares about his customers and their jewelry needs. I plan on using him for my future jewelry inquiries and purchases instead of the giant chain stores. He's a real gem in our Farragut community - sorry about that.😀

    Jeff Walker
    January 1, 2026

    I can always trust Rick Terry’s employees-nice efficient always on time

    Larry Smith
    December 30, 2025

    Working with Blake on the design & production of Maureen's wedding ring was a great experience. I couldn't be more pleased.

    Rick Blough
    December 25, 2025
  • Rick Terry Jewelry is a great place to go for your jewelry needs! I recently purchased an engagement ring for my future wife with very specific requests and a somewhat tight budget, and they were able to provide a ring within budget and matching the design request! I know she will love it!

    James Gang
    December 22, 2025

    The customer service was awesome! They asked what my needs were and about how much I wanted to spend. A great experience!

    jolieblon92
    December 19, 2025

    Really kind and helpful customer service!

    Hannah Easterly
    December 18, 2025

    Rick Terry’s quality and service is unmatched in my experience.

    Bennie Underwood
    December 12, 2025
  • Just received our beautiful wedding bands! The ladies took time with us and helped us order exactly what we had in mind! They were knowledgeable and had helpful suggestions. We will be back after the wedding for engraving. Thanks!!

    Kathy Ross
    December 12, 2025

    Rick Terry is a true Craftsman! Thank you and your staff for the best products, advice, and service.

    Rick Doane
    December 7, 2025

    I started going to Rick Terry jewelry designs about a year and a half ago to customize an engagement ring for my now wife. Rick and his whole team have such amazing customer service! I feel like they’ve walked with me through life for a while. They are now my and my wife’s exclusive jeweler. We go to them for gifts, cleanings, repairs, really anything you can think of. They have always been able to help!! 10/10 would recommend.

    Jacob Studt
    December 5, 2025

    Dana was amazing!!

    Amber Scott Kelso
    November 26, 2025
  • Great place, Nice family owned business that does incredible work. Highly recommend this store for great quality and they stand behind what they sell.

    Kathy O'Connor
    November 21, 2025

    Always courteous and quick service

    Angela Palko
    November 21, 2025

    Beautiful product. Excellent customer service. Thanks very much!

    Curt Comer
    November 19, 2025

    I highly recommend Rick Terry Jewelry Designs! Brookie was amazing with helping me get the ring that I wanted and it is beautiful! Thank you so much!

    Stephanie Thornell
    December 30, 2023
  • From moment you walk in, top level welcoming and customer service. Very professional help to design and build a custom diamond ring for Christmas/retirement celebration. Timely follow up. Completed project well before deadline. Could not have been a better experience.

    David Hahn
    December 28, 2023

    I have been using Rick for over 20 years and he is the best...

    Rocky Crawford
    December 23, 2023

    Blake, Matt and Rick are the best in the business! Need jewelry, go here.

    Will Presson
    December 22, 2023

    Great experience with engraving! My item turned out beautifully!

    Melita Duffy
    December 21, 2023
  • Rick and his staff are friendly and extremely attentive and provide the ultimate in a jewelry shopping experience! They always have the best selections for every budget and occasion. If Rick Terry doesn’t have it, he can get it. If he can’t get it, he can craft it right in house! Rick is my ONLY jeweler for every occasion.

    Eric Glasgow
    December 20, 2023

    lady extremely patient and helpful… wasn’t sure what I wanted, but by asking me several questions we pinpointed it. It was a very very good experience.

    charles anderson
    December 19, 2023

    Great people to shop with.

    Richard Conner
    December 19, 2023

    Rick Terry Jewelers is the best! Our family has used them for many, many years. We’ve had custom pieces made, items re-sized, and new pieces purchased for future heirlooms. They are always fair with pricing and their customer service is top notch.

    PJ
    December 13, 2023
  • Staff was excellent with information and assistance. Will return again.

    Santo Camacho
    December 12, 2023

    I would recommend Rick Terry to anyone for their jewelry needs. They were able to make adjustments to an heirloom ring for my engagement ring and it turned out beautiful! They are very knowledgeable, personable, and would recommend them over my experiences first going to Kimball’s and Markmans. I’m very pleased!

    Megan gaylor
    December 11, 2023

    I had a ring custom designed with stones I already had. From the beginning of the process until the ring was finished, it was a fun and exciting process. Blake is truly an artist and will give advice when asked, but allows you to create the look you’re hoping to achieve. I love my new ring. I would suggest that anyone looking for a personalized, unique ring to highly consider using Rick Terry.

    Craig Richert
    December 10, 2023

    I took my wedding band and engagement ring set in to be soldered together, repaired a little, and cleaned. They were my grandmothers, and are at least 70 years old. I picked them up today, and they are beautiful!! They sparkle like brand new rings!! I could not be happier!!!

    mary macko
    December 10, 2023

Made-to-Order Jewelry

What Is Made-to-Order Jewelry?

Made-to-order jewelry lets you start from an existing Rick Terry design and customize the metal, stones, and details to match your style, with a faster turnaround and lower cost than fully custom work.

How it works:

  • Choose a design from our in-house collection
  • Select metals (14k yellow gold, 18k white gold, platinum, rose gold)
  • Hand-pick your center stone or accent gemstones
  • Receive your finished piece in 2 to 4 weeks

Why choose made-to-order?

You get a personal piece at a lower price point than custom design, with the same in-house craftsmanship and no mass-production mark-up.

Explore Made-to-Order Options

Custom Bridal

Where Does Forever Begin? With a Ring That Is Uniquely Hers.

Custom engagement rings and wedding bands designed and built in-house at our Knoxville studio. We guide you through every step: stone selection, setting style, CAD (Computer-Aided Design) preview, and final hand-finishing by our master jewelers.

What you get with a Rick Terry custom bridal ring:

  • 1-on-1 design consultation in Knoxville (virtual options available)
  • GIA (Gemological Institute of America) certified diamonds and natural gemstones
  • 3D CAD preview before any metal is cut
  • Hand-set and hand-finished by a master jeweler
  • Lifetime inspection and cleaning at our Knoxville store
ring cad drawing

Custom Process

How Does the Rick Terry Custom Jewelry Process Work?

Modern design tools meet traditional goldsmithing. Every custom piece follows the same proven four-step process:

Consultation. Share your inspiration, budget, and timeline with our design team.

Design and CAD rendering. We create a 3D preview so you can approve the piece before production begins.

In-house crafting. A master jeweler on our Knoxville team casts, sets, and hand-finishes your piece.

Final fitting and lifetime care. We size, polish, and deliver your piece, then care for it for life.

How Long Does a Custom Piece take?

Most custom engagement rings and fine jewelry pieces are completed in 4 to 8 weeks from approval of the CAD design.

Start Your Custom Design

Team

Who Are the Jewelers Behind Rick Terry Jewelry Designs?

Our team brings together generations of bench experience, GIA training, and Tennessee roots. Every designer and bench jeweler works in our Knoxville studio, so your piece is never shipped out or outsourced overseas.

Family owned since 1986

Rick Terry founded the studio in 1986 and still designs alongside his team today. Family ownership means direct accountability, not a corporate call center.

Repair and Restoration

What Jewelry Repairs Does Rick Terry Offer in Knoxville?

We repair, restore, and refurbish fine jewelry of nearly every kind, on-site in Knoxville. If your piece has sentimental value, we treat it that way.

Our jewelry repair services include:

  • Ring sizing (up or down, including eternity bands)
  • Stone replacement and re-setting (diamonds, sapphires, emeralds, pearls, opals)
  • Prong retipping and head replacement
  • Chain, clasp, and bracelet repair
  • Restoration of heirloom and vintage pieces
  • Rhodium plating and full polishing
ring repair

How Long Does
Jewelry Repair Take?

Most repairs are completed within 1 to 2 weeks. Rush service is available for time-sensitive pieces.

Contact Us Via Text

FAQ

Frequently Asked Questions About Rick Terry Jewelry

Yes. We offer professional appraisal services performed by our certified gemologist. We ensure you have the necessary documentation to safeguard your treasures, whether for insurance purposes, estate evaluations, or personal records.

Yes. We repair and restore fine jewelry regardless of where it was originally purchased, including heirloom and vintage pieces.

Most custom pieces are completed in 4 to 8 weeks from design approval. Simpler made-to-order modifications can be completed in 2 to 4 weeks, though this may vary based on our current waitlist.

Custom engagement rings start based on metal, center stone size, and design complexity. Every consultation includes transparent pricing before any work begins.

Yes. Custom engagement rings are one of our specialties. We design, render in 3D CAD, and hand-build every ring in-house in Knoxville.

Rick Terry founded the studio in 1986. We have been designing and repairing fine jewelry in Knoxville for over 40 years.

Rick Terry Jewelry Designs is located in Knoxville, Tennessee. We serve customers across East Tennessee, including Farragut, Maryville, Oak Ridge, Sevierville, and the greater Knoxville metro area.

Voted Knoxville’s

Best Jeweler